R Poust Inc., a trusted leader in residential HVAC services in Northern New Jersey for over 50 years, is seeking a skilled and motivated HVAC Field Supervisor to support and lead our growing team in Sparta, NJ. As part of the Apex Service Partners network, we provide advanced training, opportunities for career advancement, and a supportive, team-oriented culture. If you're an experienced HVAC professional with leadership skills and a commitment to service excellence, we want to hear from you.

Job Responsibilities:

• Field Leadership – Supervise, mentor, and support HVAC technicians in the field to ensure high-quality workmanship, efficiency, and outstanding customer service.

• Job Site Oversight – Manage residential HVAC service and installation projects, ensuring timely completion within scope and budget, aligned with company standards.

• Technical Support – Provide advanced diagnostic and troubleshooting support for complex HVAC issues on-site.

• Team Development – Onboard and train new technicians, and provide continuous coaching to elevate skillsets and performance.

• Quality Assurance – Conduct job audits and inspections to verify work quality, compliance with safety protocols, and customer satisfaction.

• Customer Experience – Serve as the point of contact for escalated customer concerns; maintain professionalism and uphold the company’s reputation.

• Scheduling Coordination – Partner with dispatch, service managers, and warehouse teams to ensure smooth daily operations.

• Documentation & Reporting – Maintain accurate records of jobs, technician performance, service notes, and evaluations.

• Safety Compliance – Promote and enforce OSHA standards and internal safety policies to maintain a safe work environment.

• Service Software – Utilize ServiceTitan (or equivalent platform) to monitor job progress, technician metrics, and field documentation.

Qualifications:

• Experience – 5+ years in residential HVAC service with 1–2 years in a leadership, supervisory, or lead technician role.

• Technical Skills – Strong knowledge of HVAC systems, installation practices, diagnostics, and industry best practices.

• Certifications – EPA Type II or Universal required; NATE certification preferred.

• Leadership – Ability to effectively train, motivate, and manage field technicians in a fast-paced environment.

• Customer-Focused – Strong communication, problem-solving, and conflict resolution skills.

• Physical Ability – Capable of lifting up to 80 lbs and working on ladders, rooftops, and in confined spaces and various weather conditions.

• Licensing – Valid driver’s license with a clean driving record.

Why Join R Poust Inc.?

• Comprehensive Benefits – Medical, dental, vision, and prescription insurance for you and your family.

• Financial Security – Disability and life insurance options, plus a 401(k) with company match.

• Career Growth – Ongoing professional development, training, and leadership support through Apex Service Partners.

• Paid Time Off – Enjoy generous PTO, paid holidays, and a healthy work-life balance.

• Supportive Culture – Join a team that values integrity, accountability, and collaboration.

Please Note: R Poust Inc. may conduct a pre-employment background check and drug screening, as permitted by law.

About R Poust Inc.

For more than five decades, R Poust Inc. has been a staple in the Sparta, NJ community, delivering trusted HVAC solutions with professionalism and care. Now backed by the resources of Apex Service Partners, we continue to grow while maintaining our commitment to quality work and customer satisfaction. We offer a work environment where employees are empowered, supported, and set up for success.

Ready to lead and grow with one of New Jersey’s most respected HVAC teams? Apply today and become a part of the R Poust family!

R Poust Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.