R.Buck Heating, Cooling & Electrical

Customer Service Representative

ID
2025-11312
Category
Customer Service/Support
Location : Location
US-NJ-Sparta
Position Type
Full-Time
Posted Max Pay Rate
USD $20.00/Hr.
Posted Min Pay Rate
USD $18.00/Hr.

Overview

Looking to TRADE up to a better opportunity?

 

R.Poust  has an exciting opportunity for a Customer Service Representative. We're looking for someone who loves helping people and wants to be part of improving lives every day. 

 

Who We Are?

 

. We’re committed to the customer experience and ensure we focus on our employee experience just as heavily. Our goal is to create a positive impact throughout our area and need great team members like you to help us do that! 

 

Part Time & Full Time Position Available

Why join THIS team?

  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)

What you will do:

  • In-bound/ outbound calls
  • Booking in-bound calls, emails to customers
  • Selling products and services to existing customers
  • Handle calls from over-flow
  • Scheduling maintenance calls to customers, making 100+ calls a day.

What you bring:

  • 2+ years of customer service
  • 2+ years of call center experience, preferred
  • 2+ years of office experience
  • Strong attention to detail
  • Conscientious, team player
  • Honesty, integrity, quality craftsmanship, and a good attitude
  • Flexible availability, reliable transportation
  • Computer/ software knowledge a plus

 

Location : Sparta, NJ

Responsibilities

 

What you will do: 

  • Call customers from prior day for quality check 
  • Call maintenance customers and schedule visits 
  • Call on customer list to offer promotions 
  • Follow up on reviews positive and negative 
  • General inbound customer service  

 

What you bring: 

  • Previous customer service experience 
  • Strong attention to details 
  • Conscientious, team player 
  • Honesty integrity, quality craftsmanship and a good attitude 
  • Clear background check and drug screen 

 

Qualifications

Who WE Are:   

 

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.   

 

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!     

If this sounds like something you would like to join for a long-term career move, apply today!   

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